Reference

Clear Terms for Every 4bell Account

These legal terms govern your use of 4bell and define the rights and obligations that apply to your account, wherever local law permits access.

Account TermsPrivacy & DataCookie PolicyJurisdiction RulesUser Rights
4bell Clear Terms for Every 4bell Account
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to raise a dispute or need to exercise a data right, our support team is reachable around the clock. Choose the channel that suits you and we will route your request to the correct team.

Team online

Email Support

Send your legal query or data request to our dedicated address. We aim to acknowledge within 24 hours and provide a substantive response on account and policy matters within 5 working days.

Live Chat

Open a chat session directly from your account dashboard. Live chat agents handle general legal queries and will escalate data-rights requests to the relevant compliance team on your behalf.

Written Request

For formal data access, correction or deletion requests, submit a written notice through the Help Centre form. We log every request with a reference number so you can track progress to resolution.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 4bell

Our data and security practices are designed to give you control over what we hold and how long we keep it.

Data We Collect

We collect account registration details, transaction records for UPI, Paytm and PhonePe payments, device identifiers and session logs. We do not collect data beyond what is needed to operate your account and comply with applicable law.

Cookie Usage

Cookies on 4bell keep your session active, remember your preferred language and help us understand which parts of the lobby see the most activity. You can adjust cookie preferences at any time from your browser settings without losing account access.

Data Retention

Account and transaction records are held for the period required by applicable Indian financial and gaming regulations. Once the retention window closes and your account is inactive, personal data is deleted or anonymised in line with our internal schedule.

Account Security

We use encrypted connections for all account sessions and two-step verification is available for logins. Payment details entered during a UPI or Paytm transaction are not stored on our servers after the transaction completes.

Your Rights

You may request a copy of the data we hold on you, ask us to correct inaccurate records or request deletion where no legal obligation requires us to keep them. Submit any such request via the Help Centre and quote your account number.

Who to Contact

Data and privacy queries go to our compliance team via the legal contact email listed in the Help Centre. Disputes about account terms are handled through live chat first; unresolved matters are escalated to a senior review within 10 working days.

Frequently Asked Legal Questions

These answers cover the questions we receive most often about account terms, data rights and how our policies apply to users in India. If your question is not here, reach out via live chat or email.

Access depends on the laws applicable in your specific state or territory within India. Where local law permits participation in online gaming platforms, you may open an account and use 4bell services subject to these terms.

We hold the registration details you provided, a log of transactions processed via UPI, Paytm or PhonePe, your login history and device data. You can request a full copy of this data at any time through the Help Centre.

Submit a written request through the Help Centre form, quoting your account number. We will confirm receipt within 24 hours and complete a verified correction or deletion within 30 days, subject to any legal retention obligation.

Transaction records are retained for the period required by applicable Indian financial regulations. After that period and following account closure, records are deleted or anonymised according to our internal data schedule.

Raise the matter first through live chat so an agent can log it with a reference number. If unresolved, it escalates to our senior compliance review within 10 working days. We keep you updated at each stage.

Functional cookies are required to keep your session active and maintain your account login. Analytical cookies are optional and can be turned off in your browser settings without affecting your ability to access the lobby or process payments.

These terms are subject to the applicable laws of the jurisdiction in which 4bell operates and, where relevant, the local laws of your region in India. Nothing in these terms limits rights you hold under Indian consumer protection law.