Reference

Privacy Choices Before You Join

Baccarat, Mahjong Ways and Football Strike sit beside UPI, Paytm and PhonePe on our platform, so this policy explains the account, payment and device data we handle when…

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4bell Privacy Choices Before You Join
CONTACT ROUTES

Reach Us About Privacy

Privacy requests need a clear route, not a maze. Use the contact paths below when you want access to your data, a correction, deletion where allowed, cookie help or a query about payment records. We may ask for account verification before acting, because changing or sharing account data without checks could expose your wallet or live-table records.

Team online

Email privacy desk

Send your privacy request from the email linked to your account. Include the account name, the data request you want handled, and any transaction reference only when it helps us locate the right record.

In-account chat

Use chat after login when your request concerns session records, device access or a recent wallet event. The chat team can route the case to privacy staff after confirming account ownership.

Security escalation

If you think your account data, password or payment record has been exposed, tell us quickly. We can review recent logins, restrict risky access and advise the privacy steps available to you.

CARE PROCESS

Control Your Account Data

Our privacy work follows the account from the first registration screen to later wallet checks. Each stage has a purpose: opening the account, securing logins, recording payment references, setting cookies for session…

Data collection

We collect the details needed to create and operate your account, such as contact data, login activity, device signals and game-session references. Extra documents are requested only when checks require them.

Payment records

UPI, Paytm and PhonePe activity may create transaction IDs, timestamps and status records. We use those records to reconcile deposits, process withdrawals, answer disputes and spot wallet activity that looks unusual.

Cookie settings

Cookies remember your session, reduce repeated login prompts and help us measure page performance. You can adjust browser cookie settings, though some account and wallet functions may not work properly without them.

Access checks

Login alerts, device history and one-time verification steps help us confirm that the right person is using the account. These checks protect privacy as well as the wallet balance attached to it.

Retention periods

We keep data while your account is active and for periods required for disputes, law, fraud checks or tax records. When those reasons end, data is deleted, anonymised or kept in restricted archives.

Change requests

You can ask us to correct account details, provide a copy of your data or erase records where law allows. We verify identity first, then confirm what action has been taken.

Privacy Answers For Your Account

The questions below explain how this privacy policy works in real account situations. They cover data access, payment references, cookies, sharing, retention and changes to your details. If your request involves a live wallet or withdrawal, contact us from the account email so we can match the request safely.

We collect account details such as name, contact data, login records, device signals and wallet references. We also keep game-session records where needed for service operation, dispute checks and account security.

Yes. Send the request from your registered email or through in-account chat. We verify your identity first, then provide the data we can share under applicable law and security rules.

Payment partners may send transaction IDs, status updates and timestamps. We use those records to reconcile deposits, check withdrawals, resolve payment disputes and confirm that wallet activity belongs to your account.

Cookies help keep you signed in, remember basic settings and measure page performance. You can change browser settings, but blocking essential cookies may interrupt account access, wallet actions or security checks.

We keep data for as long as your account needs service, then for periods required by law, payment disputes, fraud checks or tax records. After that, we delete or anonymise it where possible.

Payment processors, verification partners, hosting providers and legal advisers may receive limited data when needed. They must handle it for the agreed purpose and cannot use it for unrelated activity.

Access and eligibility depend on local law and are available where local law permits. If a change affects your account, we may adjust access, request checks or update how records are retained.